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IT Visibility With Technology Intelligence Platform Overview

IT Visibility with Technology Intelligence is the next generation data and analytics platform for IT Visibility that gives you comprehensive visibility of your hybrid IT estate. This platform is a foundation that delivers the next step in our continuing work to support data-driven technology decisions. The Technology Intelligence Platform brings advanced analytics, extensibility, increased performance, and flexible access to your data through APIs.

The Technology intelligence Platform adds the following out-of-the-box capabilities to Flexera One IT Visibility:

  • Complete picture of your technology estate with a unified view of technology assets and their relationships.

  • Advanced analytics with flexible, customizable reporting and advanced visualization using embedded Microsoft Power BI to support data-driven decisions. The dashboards and reports layer delivers best in class data analytics capabilities with Microsoft Power BI-based reporting. Out of the box reports illustrate business risks and drive strategic decisions.

    • Custom reporting is targeted by use case—reducing the noise and the need to sort through unrelated data fields to find the relevant data for a report. You can easily create custom reports based on particular domains, such as hardware or software, or start by customizing an existing out-of-the-box report.
  • Extensibility that enables you to add your own data across various types (Booleans, integers, decimals, date and time) as well as user-provided property names to contextualize your inventory; use new flexible APIs to feed the enriched inventory data you need to other business systems.

  • Fast processing and normalization of inventory data ensures reports have the freshest data and accelerate your data pipeline to ServiceNow; for customers that use the integration between Flexera and ServiceNow, it ensures your CMDB stays up to date. (The Flexera One ServiceNow app integrates Flexera One with ServiceNow.)

  • API capability to request deltas—An efficient API capability to request deltas limits the complexity of these requests and size of the result dataset by compacting multiple changes into a single, consolidated change for each record. With Technology Intelligence Platform, the IT Visibility Insights API Query Endpoint returns delta differentials that roll up all the changes made to a given inventory asset to show its last recorded state.

Flexera One Roles for Using Technology Intelligence Platform With IT Visibility

The following table describes the roles for using Technology Intelligence Platform.

RoleDescription
Manage organizationThe Manage organization role is required to access Technology Intelligence Platform.
View IT VisibilityThe View IT Visibility role is required to access IT Visibility dashboards, reports, and connections.
Manage custom reportsThe Manage custom reports role is required to create a custom report.
Query GraphqlThe Query Graphql role is required to query and filter inventory data.

For complete descriptions of each role available in Flexera One, see Flexera One Roles.

IT Visibility With Technology Intelligence Platform Help Topics

The following table provides navigation to the topics that are specifically related to IT Visibility with Technology Intelligence Platform.

TopicDescription
IT Visibility With Technology Intelligence Platform ReportsExplains how to access the Technology Intelligence Platform reports. This section includes the following topics:
Working With Technology Intelligence Platform Reports
Working With Custom Reports
Managing Contextual Data MashupDescribes how to use the Contextual Data Mashup page and the Contextual Data Store API to leverage your non-discoverable business data within IT Visibility with Technology Intelligence Platform.
Exporting Data From IT VisibilityExplains how to export data from IT Visibility with Technology Intelligence Platform, so that you can perform further custom analysis of your IT environment using the business intelligence or analytics tools of your choice.
See the following help topics to export data using the latest export version of IT Visibility with Technology Intelligence Platform:
IT Visibility Data Export Using Technology Intelligence Platform
Exporting Data
Export Files
Using the Technology Intelligence Platform Queryable Inventory APIDescribes the benefits you get from the Queryable Inventory API. This section also discusses the uses cases and prerequisites and explains, at a high level, how to use the Queryable Inventory API.